Clients – Send Us Your ID
Thank you for choosing us to provide services.
We are required by law to collect and hold ID for all of our clients, and to keep this updated.
This needs to be provided before we can supply any services.
Please choose the appropriate option below to send us your ID:
1. Photo identification – Proof of identity. e.g.:
Driving Licence (Photo card type only)
National Identity Card
HM/Other Armed Forces Identity Card
Employment identification card
Disabled drivers blue pass
2. Proof of address not older than 3 months (must show the person’s name and address) e.g.:
Gas or Electricity bill
Landline Telephone bill (mobile phone is not accepted)
Council Tax bill
Bank / Building Society statement (includes credit card/ store card bill)
Financial statement (e.g. pension, endowment – subject to approval)
Current benefit book
Letter from Benefits Agency
HM Revenue and Customs Notice of Coding
Correspondence from Government Departments/Official Bodies
We reserve the right to request further documents if required
Non-UK customers – We may also require notarised or solicitor certified copies of your documents and a translation if not written in English. We will contact you if this is needed. Please note we can not return the notarised documents to you.
Occasionally we may request that customers provide original documents by post for checking. Alternatively, you may provide copies of documents that have been correctly certified by a solicitor or notary public. Please post identification to us at our address below:
ID Admin Section – Ghost Mail Ltd
61 Bridge Street
When renewing services we will review your ID documents and advise if these need to be updated. We request updated ID annually.
Companies offering mailing addresses in the UK have to be registered and operate under the Money Laundering Act 2007 and any future updates to this act. Our Anti-money Laundering Registration Number is: XXML00000141031.
If you are purchasing an address service from us please do not start using the address until you have received confirmation your service has been activated.
Whilst this may seem like an onerous task, it should be viewed positively. You can have faith that we are registered with both HMRC and the ICO. We register every year with MLR to ensure we meet the government’s requirements.
You can read more about MLR and why we need ID on our MLR FAQ page.